Operational and Quality Management

LABOR PRODUCTIVITY

TO BE CONTINUED

Jumat 13 January (1st Meeting), By Mrs. Prahesti Indra

Service Management Operational

DISMISS

13 January (1st Meeting), By Mrs. Tengku Hedi Tsafinah

Business Satistics

Business Statistic

- Statistic = It is a knowledge talking about the data

- there are 4 steps to collect data they are :

1. Collect Data

2. Present

3. Analyze 

4. Conclude

- Measurement Scale consists of 4 they are :

*Quality Concept
A. Nominal = show the quality of an object or subject by represent it on data and it is uncountable. 

for example = NPM, NIS, Number of Street, or when I study I will represent me in the college for example the code of male is 1 and the code for female is 2. so the nominal data of mine when input in the computer will be 1.
B. Ordinal = It is the represent of the subject or object on numbers and the quality could be see from the order of the data in the set value of data. for example ; in the competition there are 5 five participants and the winners will be qualified or categorize by their numbers. first winner will be represent for Number 1 and so on.

*Quantitative Concept

C. Interval = It is represent the data with the same value of data but different meanings for example 0 fahrenheit is different with another 0 in temprature.

D. Ratio = same with the Interval but the zero is absolute.

- Statistics consist of two kinds of data they are :

A. Descriptive Data = The data in here is still pure or need to be analyze, summerize and calculate to get certain information based what we need and the characteristic data is by presenting the data after we get the conclusion from the data itself. Descriptive Data is "numeric data" that consist of :

1. Mean    = It is calculating the data by add the total data and then divide by the total amount of datas.
for example :

6 8 24 12 9
X = 59 / 5 = 11,8

2. Median = It is the Middle value in the frequent in data set and should be orderly.

For Example : 1 2 7 9 7 9 7 3 5 => 1 2 7 7 7 9 9 3 5

so the median is : 7

3. Modus  = It is most frequent value in data set.

for example : 1 2 7 7 7 9 9 3 5

so the Modus is : 7

4. Interval.

12 January (1st Meeting), By Mrs. New Lecture

Accounting management

DISMISS

12 January (1st Meeting), By Mrs. Evita Puspitasari

Research Methodology

Hyphotetico Deductive

- Hypothetico Deductive :

It is a process of observation that proposed thing to observe, research, analyze and testing whether it is right or not. An Observation that contrary with the prediction we call it as a evidence that against the hypothesis but hypothesis that run with the prediction it is as corroborating the hypothesis. We can conclude that in the process Hypothetico Deductive, it consists of two sides they are :

1. Contrary Observation that evidence against Prediction.
2. Corroborating Observation that run in line with the prediction.

- hypothetico consists of two :

1. Inductive  => It is a condition where the we become the object and all around comes to hypothesis to observe, testing whether it is suit or not.

2. Deductive => It is a condition which we come to the to object and observe it. This process also as the step to develop theory to the hypothesis, after the theory has been done it will jump to hypothetico inductive which is to test with the hypothesis.

- Types of Research :

1. Applied Research => It is a research that deal to solve a problem that generally occur in the employees or in the organization. Applied Research is empirical data (Data gain by observation and Experiment)

2. Basic Research => research to generate a body of knowledge by trying to comprehend / understand how certain the problems occur in organization and to solve it. It understand the process of the object, how does it operate, how does it respond to the others.

Deductive and Inductive thinking Video :

Glossary :
- Empirical : The word empirical denotes information gained by means of observation or experimentation.

- Social science : Social science is the field of study concerned with society^[1] and human behavior. "Social science" is commonly used as an umbrella term to refer to a plurality of fields outside of the natural sciences, usually excluding the administrative or managerial sciences.

12 January (1st Meeting), by Mrs. Ria Mudomo